BlockFi Reviews

BlockFi has an overall rating of 2.2 based on 22 reviews. Customer feedback on BlockFi is mixed: BlockFi reviewers highlight positive aspects like user-friendly interface, competitive interest rates, diverse cryptocurrency options, responsive customer support, which strongly appeal to crypto investors seeking interest on holdings and users looking for a simple platform to manage digital assets. However, BlockFi is often criticized for its limited withdrawal options, slow customer service response times, occasional account verification issues, high fees for certain transactions.

2.2/5.0

22 reviews

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All BlockFi Reviews (22)
Arthur.Wells
July 15, 2023
"Appreciate the Refund, But What's Up with the Review Flags?"
Thanks for processing the refund (seriously, this company is top-notch in my view). I had to take some legal steps. Just curious, why does this site flag reviews?
purplewolf210
May 23, 2023
"Total Rip-off Alert!"
What a total rip-off! After I bought some cryptocurrency, I had to go through an identity verification process, but their system just doesn’t work right.

On top of that, when I attempted to reach out to customer support as they suggested, it was like hitting a brick wall—there’s practically no help to be found. The support buttons on their site are completely useless, proving this is truly a scam!

Be careful and protect your hard-earned cash by steering clear of this awful platform!
Lucas.Fisher
May 21, 2023
"A hefty deposit is required for this product, but the APR is low."
This firm requires a hefty deposit and provides a low APR, but it ain't as competitive as some of the leading names out there. In the end, it just didn’t shine compared to its rivals. They kinda messed up by depending on firms that were deeply in debt, which didn’t help them at all.
beautifulpeacock869
December 16, 2022
"A Cautionary Tale About Public Companies and Insurance"
I want to point out that just because a company is publicly traded and has insurance in USD, it doesn’t mean you’re in the clear. I chose to put my money with them because of their public status and their commitment to high standards. Plus, knowing my USD was insured gave me a bit more peace of mind. But then, to my shock, Blockfi went ahead and took 2BTC, 2ETH, and 20k in cash without any warning. It’s really baffling how these big-name companies can just take off with people’s money, especially when they’re making a good profit. Their bankruptcy filing feels more like a legal way to steal. Luckily, I got some help from max+neil+li+lung g0++0+gl3 srch in getting my funds back. I can’t thank them enough!
TaylorCooper
November 29, 2022
"This company is highly unreliable."
I’m really puzzled by the so-called rules these businesses brag about; they just use them to rip off their clients and then, poof, declare bankruptcy. My account, which had more than 100k, got frozen, and they totally ignored my pleas for help. It was a maddening situation until I got in touch with futuresaidcom, who stepped in and made sure I got my full refund. It was a genuinely upsetting experience, but I’m glad it’s finally over.
MadisonSutton
November 12, 2022
"BlockFi: A Company That Wastes Your Hard-Earned Cash"
BlockFi uses tricky methods in their agreements to mislead clients. I just discovered that the BlockFi charge card isn’t linked to BlockFi anymore, which is pretty suspicious. It looks like they can freeze my crypto assets (which feels a lot like theft), but they still want me to pay for stuff bought with the BlockFi card. Honestly, they ought to take my crypto balance off my card charges. I really recommend steering clear of this unreliable company that has messed up its finances and expects its customers to deal with the fallout from their carelessness.
Fred.Hamilton
June 16, 2022
"They're hiding their cash flow issues."
They're hiding their cash flow issues. I've already pulled out my funds, and here's my advice: Be smart and don't risk your whole investment for a quick 5% APY. Take out your cryptocurrency now, since they're basically limiting access until Tuesday, when it might be too late or they'll come up with another reason to hold onto it.
lazyduck458
June 08, 2022
"I definitely wouldn't recommend this choice at all."
Back in November 2021, BlockFi put a freeze on my crypto account and hasn’t let me back in or answered any of my many questions about why they did this. They’ve shut down every way I tried to reach out. I’m really let down because I just want to get my money back. It’s a shame there’s no way to rate them with zero stars.
blackpanda112
May 26, 2022
"Withdrawal fees are way too high."
I've seen that the fee for pulling out several cryptocurrencies, such as GUSD, PAX, USDT, and USDC, is around $50 USD. It's important to note that putting money in is free, but the charges for withdrawals are just too much. Plus, the minimum amount you can withdraw for fiat is set at $10,000, which is pretty steep. Sadly, these details weren't made clear in their website's promotions. This is especially frustrating since the minimum deposit needed is just $100. We weren't properly informed about these terms when we signed up, so it's crucial to be careful. Even when you think you're making a free withdrawal, there's still some kind of transaction fee, even if you didn't do any other transactions that month.
orangezebra243
April 20, 2022
"Reliable but misleading."
I've done my fair share of trading, pulling out funds, and investing without any hiccups. Plus, I've snagged the referral bonuses they said I'd get. But here's the kicker: even though they say they don’t take commissions, I noticed a hefty chunk gets taken out when buying and selling. Like, when I tried to swap 150 USDT for USDC, I ended up with just 147 USDC. This really goes against their so-called commission-free promise.
smallduck478
April 11, 2022
"I really can't recommend this."
$60 just to pull out ETH?! Not happening, I'm gonna skip it for sure. Other firms only ask about $10 for that same thing. They only let you take out certain coins for free each month. The interest rates keep dropping. I'd suggest steering clear of this company.
DonaldBoyd
March 31, 2022
"Still waiting on my refunds..."
Hey there, I'm Barbara D. Walker. On March 21st, 2022, I transferred a hefty sum of $143,185.64 to my blockchain account. But guess what? They shut down my account, and it looks like they did it to play around with my money for their own investments. Fast forward to today, March 30th, 2022, and I still haven't seen a dime back in my bank. I've tried reaching out multiple times, but they keep dodging my emails. Marcus told me on the 21st that I'd get my cash back in 5 business days, but here we are, and nothing's changed. I'm just sitting here, waiting for my money to come back.
sadswan134
March 21, 2022
"The absolute worst experience I've ever had!"
I've had the crummiest user experience with this service. After a year of using it, they still keep asking me to verify my identity again and again. Withdrawals take over a day to get processed, and they even need approval, which is just plain silly for a crypto platform.

I tried to post this review before, but it got taken down because I wouldn’t show proof of my identity. Instead of trying to sweep negative feedback under the rug, they ought to work on making the customer experience better.

EDIT: Thanks for your standard reply, but you totally missed the mark. Out of all the centralized crypto services I've tried, you’re the only one that keeps asking for KYC verification, even after I’ve already done it! It’s super annoying, especially when I’m in a hurry to make a transaction.
purplegorilla702
December 01, 2021
"I'm a huge fan of BlockFi!"
I'm a huge fan of BlockFi! This platform is perfect for securely keeping my crypto investments and personal savings. I'm really making extra cash just by doing things I would have done anyway, even if BlockFi wasn't around.

I can't stop talking about my BlockFi interest account and credit card to my family and friends. I know they might be getting a bit fed up with me. In the 3.5 months since I signed up, I've successfully referred 8 people. The financial results really do speak for themselves.
heavywolf884
November 25, 2021
"This company is just the worst."
This company is just the worst. Today, BlockFi revealed that they will stop offering free withdrawals on the Ethereum network. They made this move right before Thanksgiving, leaving users with just 7 days to adapt before the new rules kick in. Customers who have already taken their one free withdrawal for the month are totally blindsided, and their crypto is now stuck, unable to be transferred without facing fees. This clear disregard for the customer shows just how unethical this company really is. It's like they're telling the small-time investors who earned a measly $100 in interest this year to take a hike. Now, pulling out ETH will set you back over $60 USD, which is three times the average current ETH gas fee of $20 USD. I strongly recommend steering clear of this company. They are exploitative, purely motivated by profit, and couldn't care less about their clients.

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